Double danger: Sparkasse customers have to watch out for phishing emails!

Double danger: Sparkasse customers have to watch out for phishing emails!

Many savings bank customers are currently under pressure because a new wave of fraud is sweeping through digital accounts. How merkur.de Reportedly, there are both phishing emails and fraudulent SMS messages in circulation that are targeting sensitive customer data.

In a particularly perfidious email that supposedly comes from the Sparkasse, the recipients are presented with a threatening scenario under the subject “TAN registration expiration.” The message incorrectly informs about an alleged expiry date for the TAN registration on June 12, 2025. In order not to lose access to their online banking, customers should click on a link to “reactivate”. The consumer advice center strongly warns against clicking on such a link and advises that the email be moved to the spam folder immediately. An impersonal salutation and a suspicious sender address are warning signals.

Warning about fraudulent SMS

But customers don't just have to be careful when it comes to email. A fraudulent SMS to register for the S-pushTAN 2.0 is also circulating, which falsely claims that the registration expires on June 5, 2025. The goal of this message is to encourage users to enter their sensitive data. The savings bank itself asks its customers not to disclose any personal information in such cases and to contact their bank immediately in order to protect accounts that may have already been compromised.

The current situation is alarming. How ruhr24.de reported, the number of cybercrime incidents is constantly increasing. According to the Federal Criminal Police Office, the number of cases rose by 15% in 2024. Fraud can have devastating consequences for consumers and caution is particularly important when it comes to online banking traffic.

Consumer rights

If the worst does happen and personal data falls into unauthorized hands, quick action is required. Consumers have various rights, as well anwalt.de explained. First of all, the bank should be contacted immediately to block the account. Fantastic news for customers: banks are obliged, under certain conditions, to reimburse unauthorized transactions as long as the suspicion is not due to gross negligence.

In addition, customer-friendly security measures such as two-factor authentication and strong, changing passwords are of great importance. Additionally, be on the lookout for suspicious email addresses or pressure to act quickly to minimize your finances becoming a target for cybercriminals.

At a time when digital services are at a premium, it is essential to keep your eyes open and be aware of potential dangers. This way you can ensure that your money, like a good harvest, remains safe and fruitful.