EC Bad Nauheim and Docunova: Successful partnership continues!
Bad Nauheim is extending its successful partnership with docunova to promote modern office work and achieve long-term goals.

EC Bad Nauheim and Docunova: Successful partnership continues!
The Bad Nauheim ice sports club (EC) and the Docunova company have extended their successful partnership. Both institutions have been working together since the 2019/2020 season and it is now clear that they want to continue on this path together. The EC Bad Nauheim has also decided on the modern systems from Docunova, which will bring its office up to date and optimize it. Managing director Andreas Ortwein emphasizes that a long-term partnership is sought and is pleased about the valuable collaboration.
Docunova is known for comprehensive solutions that modern offices need. This includes not only IT concepts, but also printing and multifunctional systems that make daily work processes much easier. In this context, the EC would like to thank you very much for the trust you have placed in us and looks forward to future projects and developments.
A look at modern offices
Docunova's tool is not only used for office work at EC Bad Nauheim, but is also used strategically to improve customer relationships and marketing. Docunova offers elements of a Social Customer Relationship Management (SCRM) system that combines social interaction and intelligent data analysis. This system can be operated via cloud computing and mobile technologies, which can integrate various communication channels such as telephone, WeChat or email.
What exactly does the SCRM offer? These include, among other things, precise customer acquisition through social networks and intelligent telephone acquisition, which automates the entire acquisition process and thus makes it more efficient. Companies using SCRM can benefit from detailed customer profiles and automated marketing processes that reactivate inactive customers. This makes every customer contact a well-thought-out experience that creates trust and increases sales figures.
The benefit for the future
By integrating such modern systems, EC Bad Nauheim will also be able to better serve its customers and optimize business processes. In the long term, this aims to achieve a sustainable increase in sales and repeat purchases. The partnership with Docunova could therefore prove to be a nucleus for further innovative approaches in ice hockey and office organization.
The picture that Markus Ochs, Managing Director of Docunova, shows together with Peter Russell and Marius Erk reinforces the positive spirit of this collaboration. The entire EC family can hope for an exciting time in which efficiency and modern technologies go hand in hand.